
FAQ
Signed or Stamped work?
Some originals, all limited-editions, and some prints have been signed prior to the artist's retirement.
Other prints will have a "Hood" logo or signature stamp.
Please see the details on the piece you are interested in, by clicking on the item in the store.
When will I receive my item?
We ship on Tuesday's and Thursday's only.
Delivery times will vary depending on your location and chosen shipping method. You’ll get an email from us when your order ships, with tracking information.
Shipping rates (Domestic Only)
Shipping rates are calculated at checkout based on your address and chosen shipping method. We mark the quoted rates up slightly in order to cover some of our packaging costs – we use high-quality, recyclable packing materials to protect your items (and the Earth!). We do not ship Internationally.
Why was I charged sales tax?
The online store is incorporated in Arizona, we have to collect and pay tax in this state.
Please contact us immediately about lost or damaged items
Keep all original packing materials as they may be needed for insurance investigation purposes. Call us or email directly to let us know about any damage ASAP. If possible, include pictures. We’ll be in touch with next steps.
Returns
All sales are final. Due to the nature of the product being sold, we cannot offer refunds or exchanges on any purchases. Thank you for your understanding and for supporting the wonderful world of art.
Buy Back:
We do NOT buy back artwork at this time. A majority of artists (including Rance Hood) paint and enter the market to sell artwork, share a vision, perspective, or story, not to buy it back. Thank you.
Art Appraisal:
We are not certified art appraisers. There are many professional organizations that specialize in appraisals. To receive a current value or replacement value on your artwork we suggest you check out a list of professional and certified appraisers at: ART APPRAISALS.
